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Official website of the Department of Homeland Security

Transportation Security Administration

I have additional questions that were not addressed here regarding the notice of violation I received. How do I talk to someone?

You may contact the Special Enforcement Program Office at (571) 227-3994. Be prepared to leave a message providing your name, phone number, the case number and correct spelling of the individual who is listed on the notice of violation, and your case agent’s name. Your message will be directed to your case agent for a return call. It is the goal of TSA to return all calls within 72 hours; however, in the event of a delay, the date of your message will be taken into consideration.