TSA PreCheck

Required field =

If you are not receiving TSA PreCheck® on your boarding pass, please verify that your Name, Known Traveler Number and Date of Birth are correct on your reservation. Additionally, please verify that you are traveling on an airline that currently participates in the TSA PreCheck® program.

Flight Information

* Please note, TSA PreCheck® inquiries are time sensitive - the information you provide must be within 72 hours of your most recent or upcoming flight in order for us to research the issue.

NOTE: To receive assistance, your flight must be from a U.S. airport. Please choose an airport from the list.

* This is six alphanumeric characters usually included on your boarding pass and confirmation email.
* We will remove special characters like @, #, $, %, &, -, ", ', {, (, [ or > . Please do not use them in your submission.

Passenger Information

* If you don't have a middle name, please type NA.

other_enrolled_precheck

tsa_precheck_application_program

TSA PreCheck® complaint

Please complete the form below for other concerns regarding TSA PreCheck® (i.e., - TSA PreCheck® lane closures and TSA PreCheck® screening complaints).

* We will remove special characters like @, #, $, %, &, -, ", ', {, (, [ or > . Please do not use them in your submission.

Passenger Information


* You are not able to submit this form. Please choose an airport from the list except 'Other'.