The First Observer Plus™ Program provides transportation professionals with the knowledge needed to recognize suspicious activity possibly related to terrorism, guidance in assessing what they see, and a method for reporting those observations.
Trained first observers can report suspicious transportation-related activities to 9-1-1 and to TSA at (844) TSA-FRST, (844) 872-3778. If possible, include the following information in your report:
- Your name and telephone number (optional)
- Vehicle ID (make, model, color, plate, number)
- Person ID/description
- Activity observed
- Time of the day
First Observer Plus™ does not replace 9-1-1. In any emergency or a life-threatening situation, call 9-1-1 immediately, or follow your company/agency reporting procedures. Do not attempt to intervene.
First Observer Plus™ training is available both on-line and in an on-site classroom setting.
Online Video Training
Online video training is available for the following transportation sub-modes. Please click on the title applicable to your field to access the appropriate training modules. After viewing the material, please register to receive a certificate of completion for your records.
On-site Classroom Training
On-site classroom training is also available. For more information, please email your inquiry.