TSA’s use of biometric solutions is based on rigorous scientific study and analysis. We are aware of a variety of public concerns related to the accuracy of facial recognition and other biometric technologies and take those concerns seriously. We study biometric solutions in both laboratories and operational environments to identify and mitigate performance issues. Accuracy and equity in biometric system performance are key issues for TSA and travelers alike. TSA works closely and regularly with external stakeholders to provide timely and detailed updates on our facial recognition technologies and the benefits they provide to secure and convenient travel.
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