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  3. Frequently Asked Questions
  4. If I want to renew with a different enrollment provider, do I have to repeat the in-person enrollment process?

If I want to renew with a different enrollment provider, do I have to repeat the in-person enrollment process?

No, the majority of applicants will be able to renew completely online with any  enrollment provider.  

Regardless of which enrollment provider you choose to enroll with, some individuals may need to renew in person, for example, if they have changed their name and have not completed TSA’s name update process. These members may either visit an enrollment center to complete the renewal process or update their name with the enrollment provider with which they would like to renew.  Please click here to view enrollment providers' contact information.

Name changes may take up to 45 days to complete and processing time varies by individual.