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Official website of the Department of Homeland Security

Transportation Security Administration

Why would I need to renew in person?

Some individuals may need to renew in person, for example, if the fingerprints provided during their initial enrollment were deemed low quality at time of enrollment, or if they have changed their name and have not gone through TSA’s data update process. Members will need to visit an enrollment center to complete the renewal process.

Walk-in renewals are also accepted. The customer service agent will confirm that the membership is eligible for renewal, upload identity verification documents, make any necessary updates to the individual’s biographic information, and process payment.